Privacy Policy

This Privacy Policy explains how CoachNetwork ("we", "our", or "the Platform") collects, uses, and protects personal information when individuals or organisations interact with our services.

Our platform connects verified professional coaches with organisations seeking coaching support. In order to operate effectively, we may collect certain personal and professional information.

By accessing or using our website and services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal and professional information when users interact with our platform.

Information Provided by Coaches

When coaches apply for verification or register with the platform, we may collect:

• Name and contact information
• Professional background and experience
• Coaching credentials and certifications
• Employment history
• Professional references
• Linked professional profiles
• Identity verification information

This information is used to assess eligibility and verify professional credentials.

Information Provided by Organisations

Organisations that engage with our services may provide:

• Business contact information
• Company details
• Coaching programme requirements
• Communication records related to coaching engagements

Automatically Collected Information

When visitors access our website, certain information may be automatically collected, including:

• IP address
• Browser type
• Device information
• Pages visited
• Interaction with the platform

This information helps improve platform performance and user experience.

How We Use Information

Information collected may be used to:

• Verify professional coaches
• Facilitate connections between coaches and organisations
• Improve the functionality of the platform
• Maintain the integrity and security of the platform
• Communicate with users regarding applications or enquiries
• Maintain professional records and verification standards

We do not sell personal information to third parties.

Sharing of Information

Information may be shared only in limited circumstances, including:

• With organisations evaluating verified coaches
• With service providers assisting with platform operations
• Where required by law or regulatory obligations

All data sharing is conducted with appropriate safeguards.

Data Retention

Personal information is retained only for as long as necessary to fulfil the purposes outlined in this policy.

Verified coach profiles may remain active while the coach participates in the platform. Inactive profiles may be archived or removed periodically.

Security

We implement reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, or misuse.

However, no internet-based service can guarantee absolute security.

User Rights

Depending on applicable law, users may have the right to:

• Request access to their personal information
• Request correction of inaccurate data
• Request deletion of personal data
• Withdraw consent where applicable

Requests may be submitted through the contact details below.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those external websites.

Changes to This Policy

We may update this Privacy Policy periodically. Updated versions will be posted on this page with the revised date.

Contact

For privacy-related enquiries, please contact us through the platform.